Werkplek implementatie proces –change management approach

 The unique Kgotla approach to dialogue and employee participation combines change management expertise and the understanding of workplace performance issues with business objectives. It enables companies and their staff to understand the considerable impact of workplace performance on the bottom-line and to implement strategies that meet business requirements such as:

• increasing productivity or improving interaction between staff
• increased attention to branding, identity and meaning
• stabilize or reduce the companies second highest overhead cost, the cost of occupancy.

 The understanding and linkage of high performance workplace principles and how employees can better communicate-interact and take ownership on both personal and team performance is and area that has opened new thoughts and direction to how the officeplace work environment can and must improve.

 The Kgotla Workplace approach looks at both the so called hard facts but also at the softer, functional and emotional needs of the employees. The ultimate workplace solution can only by successful if it is supported by the users and meets management directives such as affordability, distinctive in attracting-retaining staff and flexible to adapt to business-workspace needs.

 In specific consulting, Hi-tech and R&D environments there is an extra complexity and dimension to develop quiet areas for heads-down concentration plus also a stimulating environment to support the staff in their challenging and innovative work. When an informal communication environment is created this opens up new possibilities of creative working and communicative working.

The Kgotla Workplace process allows the employees to influence, challenge and approve the concept throughout the design and project implementation phase. Post occupancy research has highlighted that employee involvement with a direct sense of ownership is critical to the success of any new (or innovative) workplace concept with the objective to improve performance.

Publication extract: John Suyker